Effective Date: 01-01-2025

Kaswah (“we,” “us,” or “our”), as part of Ansari Perfumer, endeavors to maintain a balanced approach to refund and return scenarios. This policy outlines, with deliberate non-specificity, the processes applicable to such interactions.

1. Eligibility for Returns

Items considered for return must:

• Retain their original state, devoid of alterations or extrinsic damage.
• Be accompanied by proof of purchase or transactional validation.
• Fall within the temporal boundary of [Insert Number] days post-purchase.

2. Return Processing

Returns undergo an evaluative phase, during which:

• The condition and authenticity of the product are scrutinized.
• An interim communication may ensue for additional clarifications.

Upon successful validation, users may opt for:

Issuance of a store credit or refund, processed via the original payment medium.

Replacement of the item, subject to stock availability.

3. Non-Returnable Items

Certain categories of products, owing to their nature, are ineligible for returns, including but not limited to:

Items procured during clearance sales or promotional events.

Custom or personalized items.

Products exhibiting signs of use or tampering.

4. Refund Criteria

Refunds are initiated post-verification, aligning with the following principles:

Adjustments for shipping or ancillary charges may apply.

Processing timelines may span 7 business days.

5. Communication Channels

For clarifications or discourse surrounding this document, connectivity avenues include:

Address: 426/2116, Mauzzam Nagar near Takia Badar Ali shah Masjid Lucknow, UttarPradesh 226003

Email: scent.manufacturer@gmail.com

Phone: +91 9236877600